Client Agreement for Counseling Services with Counselspace Therapy
By engaging in counseling services with Counselspace Therapy (hereinafter referred to as “the Counselor,” “we,” or “us”), you acknowledge and agree to the following terms and conditions:
Professional Relationship
Counseling services provided by Counselspace Therapy are designed to offer emotional support, guidance, and assistance in addressing personal and psychological challenges. These services are not a substitute for medical or psychiatric treatment, and the counselor does not offer medical diagnoses, prescribe medication, or provide medical interventions.
Confidentiality
All information shared during counseling sessions is treated with the utmost confidentiality. However, confidentiality may be breached under the following circumstances:
If there is a risk of harm to the client or others,
If disclosure is required by law,
Or when using electronic communication or involving third parties, where complete confidentiality cannot be guaranteed.
Clients are encouraged to discuss any concerns regarding confidentiality with the counselor.
Rights and Responsibilities
Clients have the right to receive professional, respectful, and ethical counseling services.
Clients are responsible for:
Providing accurate and honest information
Actively participating in the counseling process,
And openly communicating any concerns, feedback, or questions with the counselor.
Cancellation and Rescheduling
Counseling sessions are scheduled in advance to ensure time availability. If a session needs to be canceled or rescheduled, we request that clients provide adequate notice. Late cancellations or no-shows may be subject to a cancellation fee, as outlined in our appointment policy.
Refund Policy
All counseling fees are non-refundable, unless otherwise stated or required by applicable law.
In exceptional circumstances, refund requests may be considered on a case-by-case basis at the discretion of Counselspace Therapy.
Privacy policy
We respect and are committed to protecting your privacy. Personal information collected during the course of therapy is used solely for the purpose of providing effective counseling services.
For more details, our complete Privacy Policy is available upon request and outlines how we collect, use, disclose, and safeguard your information.
Terms & Conditions
